Privacy Policy

This Privacy Policy applies to the services provided by Anna & Tess Vancouver, located at Kapelstraat 36, Zegge, 4735AX, The Netherlands.
You can reach us at info@annaandtessvancouver.com.

At Anna & Tess, we value your trust. We are committed to protecting your personal information and ensuring that all data you share with us is handled responsibly and in accordance with privacy regulations.

Information We Collect

We collect personal data that you provide when placing an order or creating an account, including:

  • Full name

  • Address details

  • Email address

  • Phone number

  • Payment information

  • IP address and device data

  • Website activity and preferences

How We Use Your Information

Your information is used exclusively to:

  • Process and deliver your orders

  • Provide customer care and support

  • Send important updates about your order or our services

  • Improve our website and shopping experience

We only collect the information necessary to offer a seamless, secure, and personalized shopping experience.

Sharing Data with Third Parties

We only share your information with trusted third parties when necessary to perform our services — such as payment processors, shipping partners, or legal authorities (when required by law).
These partners are carefully selected and comply with strict privacy standards.

Data Retention

We do not retain your personal information longer than necessary to fulfill the purposes described above or to meet legal obligations.

Cookies

Our website uses cookies to enhance functionality, analyze visitor behavior, and support marketing performance.
You can adjust or disable cookies at any time through your browser settings.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Object to certain processing activities

  • Request a copy (data portability) of your stored information

To exercise these rights, please contact us at i nfo@annaandtessvancouver.com